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There is so much cyber security advice available these days, many people find it hard to know where to start. Some organisations struggle to explain why cyber security is something that all staff should care about. Even larger organisations (with dedicated training resources) find it difficult to explain the technical aspects of cyber security in ways that are relevant to their staff, so that they can help keep their organisations (and themselves) safe from cyber attack.

Equally, many small or medium-sized enterprises (SMEs) and charities may not have the resources to put any cyber security ...

Mishandled data can lead to serious consequences for organisations as well as for individual staff members, including financial penalties and disciplinary action.

Compliance with data protection legislation is both a personal and an organisational responsibility. All staff, including volunteers, have a responsibility to know how to process personal data.

This course is aimed at all Achieving for Children staff.

‘Information sharing is vital to safeguarding and promoting the welfare of children and young people. A key factor identified in many serious case reviews (SCRs) has been a failure by practitioners to record information, to share it, to understand its significance and then take appropriate action’ (HM Government, Information sharing, 2015).

Research, feedback from national and local SCRs and Lessons Learnt tells us that early intervention and child protection are both dependent on good information sharing practice. Therefore, appropriate and timely information sharing is the key to delive ...

“A child’s records are an important source of information for them. They provide information about the sequence of events which brought about Children’s Social Care intervention into their life and (in many instances) explain the reasons for decisions about their care. These can be key to helping a child to understand themselves and their past. It may also be helpful for the child in later life when they want to understand more about their childhood.

Records also help to make sure that situations are clearly understood and this can help if allegations are made against you. They may also be ...

Restorative Practice is a highly effective,approach used to address situations of conflict, build relationships and repair harm by enabling people to communicate effectively and positively. It can be used across a variety of settings, from working with families, in criminal justice, in schools, the workplace and care homes.

This course is for nominated colleagues in Operational area 2. This Restorative Practice Course is accredited by the Restorative Justice Council.

The course is live facilitated online in 10 modules. Joining instructions will be emailed to confirmed bookings 24 hours ...

“Adoption and special guardianship are two ways of achieving lasting permanence for children and young people within a family environment. Achieving stability requires a shared understanding of the challenges and opportunities that the children, young people, adults and families involved face.” (Research in Practice, 2020)

This course aims to help practitioners to support care planning and permanence, including the implications for caregivers, birth mothers and fathers, brothers and sisters, and understanding grief, loss, and trauma. It is aimed at social workers, frontline practitioners an ...

“Adoption and special guardianship are two ways of achieving lasting permanence for children and young people within a family environment. Achieving stability requires a shared understanding of the challenges and opportunities that the children, young people, adults and families involved face.” (Research in Practice, 2020)

This course aims to help practitioners to support care planning and permanence, including the implications for caregivers, birth mothers and fathers, brothers and sisters, and understanding grief, loss, and trauma. It is aimed at social workers, frontline practitioners an ...

“Adoption and special guardianship are two ways of achieving lasting permanence for children and young people within a family environment. Achieving stability requires a shared understanding of the challenges and opportunities that the children, young people, adults and families involved face.” (Research in Practice, 2020)

This course aims to help practitioners to support care planning and permanence, including the implications for caregivers, birth mothers and fathers, brothers and sisters, and understanding grief, loss, and trauma. It is aimed at social workers, frontline practitioners an ...

We spend on average 75% of our days communicating, with 45% of that time spent listening. Listening underpins all our interactions and so much of work is reliant on effective listening. At school, we learned to read, write and speak, but how much time did we spend learning how to listen? How often do we spend time reflecting on our own listening skills?

This workshop looks to understand active listening and how we can use it to strengthen our relationships. Listening enables us to demonstrate concern and investment. Delegates will learn key techniques and tools to improve their own list ...

With increasing numbers of cases entering into the Public Law Outline (PLO) process and moving into care proceedings, it is essential that staff within Children’s Services are equipped to confidently approach court work. This course and is designed specifically for workers who may need to attend court as part of their duties to safeguard children, including giving evidence at contested hearings.

The session is ideal for staff who have never attended court, need to improve confidence or have not been for a significant period of time and want to brush up their skills. This is not a lecture bu ...