|Event/course Code||BSS 19/022
|Event/course type||Training course|
|Event Introduction||When referring to resilience we often consider the definition to mean an individual’s ability to recover quickly from setbacks. We make reference to how they can cope with high pressure demands and how they adapt to stress and adversity.
This training day is intended to help practitioners to develop and sustain their own resilience. The day will include a mixture of presentations of theory and concepts, and self-reflective exercises in small groups.
Change Point will lead this day; they have a wealth of experience in the field and work closely with a number of our established trainers such as Richard Swann. We guarantee that this day will be excellent value, colleagues will leave enthused and prepared for future challenges.
|Event Content||The day is informed by the following theoretical concepts and models;
The Model of Dynamic Adaptation (Clarke)
Dr Jo Clarke’s Model of Dynamic Adaptation describes the factors which influence the manner in which practitioners in “critical occupations” respond to exposure to trauma in the workplace. The model also outlines different options for intervening to support practitioners and to promote resilience. The day will offer a summary of the latest findings of Project SPORE, a major European research project examining resilience in workers in criminal justice settings.
The role of supervision
Supervision provides a forum where the supervisor can mediate between the worker and the organisation. Organisations have a powerful role to play in either supporting or hindering the maintenance of resilience
The role of emotions and emotional intelligence
Emotions function as deep level signals, which convey information about whether a situation presents us with danger – is it to be approached or avoided? Disregarding emotional information may result in important information being excluded. However, to be effective, the worker needs to be able to process the meaning of emotion in their own life, to guard against intrusions from the worker’s own experiences. Getting this balance right demands a high level of emotional intelligence (EQ).
Self protective coping strategies
Attachment theory offers a very useful framework through which to explore the self protective strategies that we adopt in the face of real or perceived danger, based on our innate needs for safety, comfort and protection. Dangerous situations provoke our strongest emotions, including anger, fear, sadness and need for comfort. We learn to adopt strategies, ranging from distancing ourselves from our own genuine emotions and perhaps even focussing on the emotions of others instead, to exaggerating the display of emotions. We all have tendencies, which become more apparent under stress.
Individual characteristics and traits do predict different levels of resilience under pressure. Factors which support resilience are enhanced self awareness, knowledge of values and ability to access sources of support. Additionally, accurate perceptions about the limits of a worker’s responsibility and powers to influence others are also predictive of resilient coping (Clarke). However, resilience is not a static and unchangeable feature of personality; the capacity to cope with stress will vary across the life course of any individual, depending in part upon aspects of their life outside work (e.g.: whether or not they have experienced recent personal trauma or loss.
Delegates who attended this session last year provided the following feedback:
‘Helped me think about my own resilience and how I can facilitate colleagues to develop their resilience. Lots of strategies learned which will be useful in work with children and parents’
‘It helps to build my resilience in working with families in difficult situations and in this social care setting where things are emotional and hard going. I can then be the best I can be’
|Event Learning Outcomes||By the end of the session delegates will be able to:
• Describe the meaning of the concept of resilience
• Outline the main points of the Model of Dynamic Adaptation (Clarke)
• Describe their self-protective coping strategies under stress, their strengths, and times when they may be more vulnerable to negative impact
• Describe practical tips for things that individuals, their managers, and the organisation can do to enhance practitioners’ capacity for resilience
• Refer to a personal action plan for building and maintaining resilience
|Course categories||Wellbeing at Work|
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