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Solution-Focused Communication with Children and Young People

Event/course Code EDU 20/527
Event/course type Workshop
Event Introduction Good communication is central to working with children, young people, families and carers. It helps build trust and is key to establishing and maintaining relationships in the home. Communication is an active process that involves listening, questioning, understanding and responding. A crucial element of effective communication is to understand the developmental stage and needs of the child or young person.

The Solution-Focused model emerged from the therapeutic arena of Family Therapy in the 1980s. Since then, its principles have been applied to a wide range of fields. The model requires practitioners to adopt a collaborative, personalised, strength-based approach. In addition, the Solution Focused approach has demonstrated a capacity to engage young people and parents who might traditionally be described as ‘reluctant’ as well as a tendency to build cooperation and partnership. The approach is typically experienced by users as empowering and sensitive to diversity, whilst practitioners benefit from its proven track record in supporting and nurturing their enthusiasm, creativity and hopefulness. This busy and active day will contain a lively mix of presentation, demonstration, experimentation and discussion.

Please note that this session will be delivered virtually, joining instructions will be emailed to confirmed bookings 24 hours before the course start date.
Event Content This training will explore the importance of communication and the skills required to be an effective communicator by considering how different types of questions can be used to support the communication process. Participants will explore how to effectively communicate with children and young people and consider the barriers when communicating.

There will be an overview of the theory of solution focussed interventions to allow practitioners to confidently identify if this is an appropriate strategy to use. Through the use of solution focussed conversations participants will explore how they can support a child or young person's recovery.

This course is for foster carers, adopters and Supervising Social Workers. In addition, this course is suitable for Residential Child Care Workers (RCCW) and residential team managers from mainstream, short-breaks, outreach services, youth workers,
education professionals and those in the community and voluntary sectors.

This is a live training session through the platform “Zoom”. It includes taught sections, small group work, work in pairs, whole group discussion

This training session will be delivered by a training consultant from Social Care Training Solutions.
Event Learning Outcomes By the end of this session participants will be able to:

• Explain the importance of effective communication
• Identify critical skills, knowledge and characteristics of an effective communicator
• Identify effective ways of communicating with children and young people
• Identify the main barriers to communicating with children, young people and their families
• Understand the philosophy behind solution-focused interventions
• Know when solution-focused approaches are the most appropriate strategies to use
• Demonstrate using solution-focused conversations for supporting individuals
• Consider how solution-focused conversations can move people towards recovery
Trainers Tori Davey
Course categories Communication Skills
Age Ranges
0 - 5 yrs No 5 - 7 yrs No 7 - 11 yrs No 11 - 19 yrs No 19+ yrs No 
Event/course administrator Workforce Development (
Event/course costs
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SessionSession DateSession TimeSession VenueMap
Session 1Wednesday 25 November 202010:00 - 12:00Home Study, N/A, N/A, N/A