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Single Point of Access (SPA) Referrals Training for Schools

Event/course Code SFVSS 21/023
Event/course type Workshop
Event Introduction Schools are one of the main referrers into the Single Point of Access (SPA) at Achieving for Children (AfC). School staff often know children better than any other agency, and have a wealth of knowledge about children and their families that can be helpful when making referrals into the SPA. The SPA have been providing enhanced feedback to referrers on the referrals that have been received and there has been a lot of positive uptake on the advice provided.

This training is specifically targeting schools who make referrals into AfC using the Online Referral Form and goes through practical advice and guidance on how to best fill out this form.

This training will be held virtually and a joining link will be sent 24 hours prior to the workshop.
Event Content The Single Point of Access is a multi-agency service managing referrals for the boroughs of Kingston and Richmond.?

You should contact the Single Point of Access if you have concerns about:
• A child’s development
• Family issues that are affecting a child or young person
• A child or young person who you suspect is being neglected or subject to physical, sexual or emotional abuse
• How to support a family you are already working with, and need advice or information

During this workshop delegates will explore the remit of the Single Point of Access. There will be an overview of how many referrals received by the SPA and the referral process. Confirmation will be provided of what happens when you make a referral and what communication should you expect. This workshop will clarify the process of gaining consent. Time will be allocated to clarifying significant harm using real examples. Finally there will be a detailed oversight on referrals actually received by the SPA with a focus on using Signs of Safety to write the referral. For those unfamiliar with the Signs of Safety model an elearning course is available to book on CPD Online.

This workshop will be delivered by Cassey Spratt – Service Manager SPA and Suellena Santiago – Deputy Head of Service
Event Learning Outcomes By the end of this session delegates will be able to:

• Gain an improved knowledge on how the Single Point of Access (SPA) functions and what to expect in terms of communication and feedback for all referrals received
• Demonstrate an enhanced knowledge on the reasons behind SPA insisting that the Online Referral Form is used
• Apply confidence in writing their referrals using clear, easy to understand language
• Clarify the Threshold Criteria and have increased knowledge in applying it to their own work
• Identify a clear understanding of consent and how to record this within their referrals and how to discuss this with families
Trainers Suellena Santiago / Cassey Spratt
Course categories Safeguarding and Child Protection
Age Ranges
0 - 5 yrs No 5 - 7 yrs No 7 - 11 yrs No 11 - 19 yrs No 19 yrs No 
Event/course administrator Workforce Development (
Event/course costs
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SessionSession DateSession TimeSession VenueMap
Session 1Tuesday 2 March 202110:30 - 11:30Home Study, N/A, N/A, N/A